Maintenance
Running server updates
Resolved Jul 31 at 11:15am BST
Some services may see a period of downtime while the servers reboot. Customer hosted websites will be unaffected.
Network maintenance 23:00 16/08/2024
Resolved Aug 16 at 10:55pm BST
Our hosting partner's networking team will be performing routine maintenance this evening. While this is completed, customers will experience connectivity issues for 10-15 seconds. The impact will likely go unnoticed by most customers.
If you experience a more extended period of connectivity issues, don't hesitate to get in touch with us - support@koboh.io
Updates to our primary website
Resolved Aug 13 at 10:45am BST
We are applying some back end updates to our website which may see some downtime.
Our client area and hosted clients will be unaffected.
Core network software upgrades
Resolved Aug 03 at 12:30am BST
During this maintenance, the core network switches in our London data centre will be upgraded. Each switch will be shutdown, upgraded, and brought back online in turn.
During this process there may be brief interruption to traffic of up to a few seconds while routes reconverge.
Server Reboots
Resolved Sep 03 at 12:55pm BST
We will be rebooting our main web server and email server for essential updates. This is taking place out of hours and will not affect customers hosted websites.
Our website and client area will be offline temporarily during the reboot.