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Degraded

Sites 503 errors (admin / frontend)

Nov 26 at 08:33am GMT
Affected services
Priorite

Resolved
Nov 26 at 09:53am GMT

The affected services have been downgraded and the affected website have been restored to their working order.

Updated
Nov 26 at 09:19am GMT

We have identified the issue. CloudLinux released updates to Imunify360 packages, which have in turn caused 503 errors on a number of websites. Our provider are currently downgrading the affected packages whilst CloudLinux fix the issues. The i360.so extension has been identified as affecting the functionality of IonCube.

Updated
Nov 26 at 09:05am GMT

The issue is still being investigated. This is affecting some front end sites while others are only affected in the back end. We're working on this as a priority.

Created
Nov 26 at 08:33am GMT

We're currently investigating an issue where site admin areas such as /wp-admin and /admin are being blocked with a 503 page. Updates will be posted as they are progressed.