Maintenance
Server kernel updates
Resolved Jul 29 at 12:55am BST
Our Arkanis shared server requires a reboot which we have scheduled for 01:00 am on 29th July 2025. Because this will create a period of downtime for all hosted websites, we are scheduling this at a time we feel will have the least impact to our customers.
URGENT server maintenance
Resolved Jul 16 at 05:44pm BST
We have completed the work in under 5 minutes and we can see that the customers websites on that server are back online.
If you experience any issues, please contact support.
1 previous update
Server updates
Resolved Jul 05 at 10:50am BST
We're updating our servers, this should only take 5 minutes but some services may be impacted.
Server reboots
Resolved Aug 29 at 12:58am BST
Following various updates applied to the servers, all services will be unavailable for 5-10 minutes during a server reboot.
The server reboot is taking place at 1 am to avoid service disruption.
Server reboots
Resolved Aug 22 at 01:00am BST
Our servers require a reboot which will take place at 1 am BST on 22nd August. Due to the 5 or so minutes of downtime we are performing this reboot at a time when it will least affect customer websites.